Privacy policy

Last Updated: August 22, 2026

Renoarmy operates this website and online store, including its content, products, features, tools, services, and related functionality (collectively, the “Services”). Renoarmy uses Shopify to host and operate the Services.

This Privacy Policy explains how Renoarmy collects, uses, discloses, stores, and protects personal information when you visit our website, browse or purchase our products, create an account, communicate with us, or otherwise use our Services.

By using the Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.

1. Personal Information We Collect

The types of personal information we collect depend on how you interact with our Services, the products or services you use, and applicable law.

We may collect the following categories of personal information:

• Contact information: name, email address, phone number, billing address, shipping address, and other contact details.
• Order and transaction information: products viewed, added to cart, purchased, returned, exchanged, cancelled, or otherwise associated with your transactions.
• Payment information: payment method, transaction details, payment status, billing information, and other information necessary to process payments. Payment information is processed through Shopify and applicable payment providers. We do not need to store full payment card numbers on our own systems.
• Account information: account credentials, preferences, settings, and information associated with your customer account.
• Communications: information you provide when contacting us, including customer service inquiries, emails, reviews, or other communications.
• Device and technical information: IP address, browser type, operating system, device type, network information, unique identifiers, and similar technical information.
• Usage information: information about how you browse, search, interact with, and use our website and Services.
• Marketing preferences: information about your communication preferences and interactions with promotional communications.

We do not intentionally collect sensitive personal information unless it is necessary, permitted, or required for a specific business or legal purpose.

2. How We Collect Personal Information

We may collect personal information from the following sources:

• Directly from you, such as when you create an account, place an order, contact customer support, subscribe to marketing communications, or otherwise provide information to us.
• Automatically through our Services, including through cookies, pixels, analytics tools, and similar technologies.
• From Shopify and our service providers, when they process information on our behalf.
• From payment providers, shipping providers, fraud prevention providers, advertising partners, analytics providers, and other service providers, where permitted by applicable law.
• From other third parties, where permitted by law and where necessary to provide, protect, or improve our Services.

3. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, web beacons, local storage, and similar technologies to operate and improve our website.

These technologies may be used to:

• Keep products and items in your shopping cart
• Remember your preferences and settings
• Maintain account and checkout functionality
• Understand how visitors use our website
• Measure website performance
• Prevent fraud and protect the security of our Services
• Improve products, services, and website functionality
• Provide relevant marketing and advertising, where permitted by law
• Measure the performance of advertising and marketing campaigns

Depending on your location and applicable law, certain non-essential cookies and similar technologies may require your consent.

You may manage your cookie preferences through the cookie controls or privacy settings available on our website. Your browser may also allow you to control or block certain cookies.

4. How We Use Personal Information

We may use personal information for the following purposes:

• To provide, operate, maintain, and improve our Services
• To process and fulfill orders
• To process payments and refunds
• To arrange shipping and delivery
• To provide customer service and respond to inquiries
• To manage customer accounts
• To process returns, exchanges, cancellations, and other transactions
• To communicate with you about orders, accounts, products, and Services
• To send marketing and promotional communications where permitted by law
• To personalize your shopping experience
• To understand website usage and improve our products and Services
• To detect, investigate, prevent, and respond to fraud, unauthorized transactions, security incidents, and other harmful or unlawful activity
• To protect our customers, business, website, and Services
• To comply with applicable laws, regulations, legal processes, and governmental requests
• To enforce our Terms of Service and other policies
• To establish, exercise, or defend legal claims
• To carry out other purposes disclosed to you at the time information is collected or otherwise permitted by law

5. Legal Bases for Processing Personal Information

If you are located in the European Economic Area, the United Kingdom, or Switzerland, we generally process your personal information based on one or more of the following legal bases, as applicable:

• Performance of a Contract: We process information when necessary to process your order, provide products and services, process payments, arrange delivery, manage your account, or provide customer support.
• Legitimate Interests: We may process information when reasonably necessary for purposes such as preventing fraud, protecting the security of our Services, improving our products and website, providing analytics, managing our business, and communicating with you.
• Consent: We may process personal information based on your consent, including where required for certain marketing communications, cookies, personalized advertising, or other tracking technologies.
• Legal Obligations: We may process personal information when necessary to comply with applicable laws, regulations, legal processes, tax requirements, accounting obligations, or lawful governmental requests.

Where we rely on consent, you may withdraw your consent through the applicable privacy or cookie preference tools available on our website, or by contacting us.

Where we rely on legitimate interests, you may have the right to object to or restrict certain processing as provided by applicable law.

6. Marketing and Advertising

Where permitted by applicable law, we may use personal information to send promotional communications or provide advertising related to our products and Services.

Marketing communications may include email, text messages, or other permitted communication channels.

You can unsubscribe from promotional emails by using the unsubscribe option included in the communication. You may continue to receive non-promotional communications, such as order confirmations, shipping updates, account notices, and customer service messages.

We may work with advertising, analytics, and marketing service providers, including platforms such as Pinterest and other providers we actually use, to measure advertising performance, understand customer interactions, and provide more relevant advertising.

Where applicable, certain disclosures of personal information for targeted advertising may be considered “sharing” under privacy laws. You may have the right to opt out of such processing.

7. Fraud Prevention and Security

We may use personal information to help detect, prevent, investigate, and respond to fraudulent transactions, unauthorized account activity, payment abuse, suspicious activity, security threats, illegal or harmful activity, and violations of our policies.

We may work with Shopify, payment providers, fraud prevention providers, and other security service providers for these purposes.

8. How We Share Personal Information

We may disclose personal information to third parties when necessary to provide, operate, protect, or improve our Services.

These parties may include:

• Shopify, which hosts and supports our online store and related services
• Payment processors and financial service providers
• Shipping and delivery providers
• Order fulfillment and logistics providers
• Customer service providers
• Fraud prevention and security providers
• Analytics providers
• Advertising and marketing service providers
• Technology and cloud service providers
• Business partners, where permitted by law
• Professional advisers, such as legal, accounting, or compliance providers
• Government authorities or law enforcement, when legally required
• Other parties involved in a business transaction, such as a merger, acquisition, financing, restructuring, bankruptcy, or sale of assets

We do not sell customer contact information for monetary consideration. However, certain disclosures to advertising or marketing partners may constitute “sharing” or targeted advertising under applicable privacy laws, and applicable opt-out rights are described in this Privacy Policy.

9. Shopify and Shopify Services

Our store is hosted and powered by Shopify.

Shopify processes personal information in connection with hosting, operating, securing, and providing services for our store. Information submitted through our store may be transmitted to and processed by Shopify and other service providers that may be located in countries different from your country of residence.

If you use Shopify services such as Shop or Shop Pay, Shopify may process information associated with your purchases, orders, payments, and interactions with Shopify Consumer Services.

Renoarmy currently uses Shopify Network Intelligence and related Enhanced Services. These services may allow Shopify to use information from interactions with our store, with other merchants, and with Shopify to provide services such as personalization, business insights, performance improvements, security, fraud prevention, analytics, and advertising-related services, subject to applicable law and customer privacy choices.

Your customer data is securely used with other Shopify data for these purposes. No other merchant can access your customer data through Shopify Network Intelligence.

Customers may manage certain Shopify privacy choices, including applicable requests to limit or opt out of certain uses of personal information, through the Shopify Privacy Controls.

For more information about how Shopify processes consumer personal information, please review the Shopify Consumer Privacy Policy.

10. Data Sharing and Targeted Advertising Choices

Depending on where you live, you may have the right to opt out of:

• The sale or sharing of personal information
• Targeted advertising
• Certain processing of personal information for advertising purposes

You may exercise applicable choices through our Data Sharing Opt-Out page and the privacy preference tools available on our website.

Where supported by applicable law and our privacy tools, we recognize the Global Privacy Control (GPC) signal as a request to opt out of certain sale, sharing, or targeted advertising activities.

Your privacy choices may apply to the browser, device, or account associated with the request, depending on the applicable technology and law.

You may also use the Shopify Privacy Controls to manage certain choices relating to Shopify's processing of personal information.

11. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have some or all of the following rights:

• Right to Know or Access: request information about the personal information we collect, use, or disclose about you.
• Right to Delete: request deletion of personal information, subject to applicable exceptions.
• Right to Correct: request correction of inaccurate personal information.
• Right to Data Portability: request a copy of certain personal information in a portable format.
• Right to Opt Out: opt out of certain sale, sharing, targeted advertising, or other processing where applicable.
• Right to Withdraw Consent: withdraw consent where processing is based on consent.
• Right to Object or Restrict Processing: object to or request restriction of certain processing where applicable.
• Right to Non-Discrimination: where applicable, you have the right not to receive discriminatory treatment for exercising applicable privacy rights.
• Right to Appeal: where required by applicable law, you may have the right to appeal a decision concerning your privacy request.

To exercise a privacy right, please contact us using the information provided in the Contact section below.

We may need to verify your identity before completing certain requests. We will process verified requests within the time required by applicable law.

12. United States Privacy Rights

Certain U.S. states provide residents with additional privacy rights.

Where applicable, these rights may include rights to know or access, delete, correct, obtain a portable copy of personal information, opt out of certain sale or sharing of personal information, opt out of targeted advertising, limit certain uses of sensitive personal information, and appeal certain privacy decisions.

The availability of these rights depends on applicable law and may be subject to legal exceptions or eligibility requirements.

13. European Economic Area, United Kingdom, and Switzerland

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have additional rights under applicable data protection laws.

Depending on the circumstances, these rights may include access, correction, deletion, restriction of processing, objection to processing, data portability, and withdrawal of consent where processing is based on consent.

Where required by applicable law, we will identify the legal basis for processing your personal information and provide additional information about your rights.

If your personal information is transferred outside the EEA, UK, or Switzerland, we will use legally recognized safeguards where required by applicable law.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time we retain information may depend on the purpose for which it was collected, whether you maintain an account with us, whether we need the information to provide Services, legal and regulatory requirements, fraud prevention and security requirements, dispute resolution, and enforcement of agreements and policies.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

15. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of personal information.

Customers are responsible for maintaining the confidentiality of their account credentials and should not share passwords or other account access information with others.

16. Third-Party Websites and Services

Our Services may contain links to websites, applications, or services operated by third parties.

If you access a third-party website or service through a link on our website, that third party's privacy policy and terms will apply to your interactions with that service.

Renoarmy is not responsible for the privacy, security, content, or practices of third-party websites or services that we do not control.

17. Children's Privacy

Our Services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

If applicable law provides a different minimum age, the requirements of that applicable law will apply.

18. International Data Transfers

Your personal information may be processed, stored, or transferred outside the country in which you live.

These locations may include countries where Renoarmy, Shopify, payment providers, shipping providers, technology providers, analytics providers, or other service providers operate.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information.

19. Privacy Complaints

If you have a concern or complaint about how we handle your personal information, please contact us using the information provided below.

We will review and respond to privacy requests and complaints in accordance with applicable law.

Depending on where you live, you may also have the right to submit a complaint to a relevant data protection or privacy authority.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, Services, technology, legal requirements, or privacy obligations.

When we make changes, we will update the Last Updated date at the beginning of this Privacy Policy.

If a material change is required to be communicated to you under applicable law, we will provide notice through appropriate means.

21. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have a privacy-related complaint, please contact us:

Renoarmy
Website: Renoarmy
Email: info@renoarmy.com
Phone: +1 214-526-7287
Business Address:
3631 Binkley Ave
Dallas, TX 75205
United States

When contacting us regarding an order or privacy request, please provide sufficient information for us to identify your request and verify your identity where required by law.